This Privacy Policy applies to personal information processed through the Ivelnaro™ online storefront operated by Shenzhen Xigonggong E-Commerce Co., Ltd.

It applies to information associated with website browsing, checkout, purchases, payment status, fulfillment, shipping, customer support, privacy requests, analytics, and advertising technologies where enabled.

Last updated: September 27, 2026.

Depending on how you interact with Ivelnaro™, we may process information such as:

• Name and contact information.
• Email address and telephone number.
• Billing and shipping information.
• Order and transaction information.
• Payment status and payment-provider information.
• Product selections and shopping activity.
• Customer-support communications.
• Return and refund information.
• Device and browser information.
• IP address and related technical information.
• Website activity and interaction events.
• Cookie and consent preferences.
• Other information you voluntarily provide.

Personal information may come from several sources.

• Directly from you.
• Automatically from your browser or device.
• Shopify and store technology providers.
• Payment providers.
• Warehouses and fulfillment providers.
• Shipping and logistics providers.
• Customer-support tools.
• Analytics providers.
• Advertising and attribution providers, including AppLovin where enabled.
• Other service providers involved in store operations.

We may use information for purposes including:

• Processing and fulfilling orders.
• Managing payment and transaction status.
• Providing shipping and delivery updates.
• Responding to customer-support requests.
• Processing eligible returns and refunds.
• Operating, securing, and troubleshooting the website.
• Detecting fraud, abuse, or unauthorized activity.
• Improving website and store performance.
• Measuring advertising and campaign performance where enabled.
• Complying with legal, accounting, regulatory, and tax obligations.

We may disclose personal information to service providers and other third parties where reasonably necessary to operate the store, fulfill transactions, provide services, measure advertising, protect our systems, or comply with law.

These parties may include:

• Shopify.
• Payment processors and payment providers.
• Fulfillment centers and warehouse providers.
• Shipping carriers and logistics providers.
• Customer-support providers.
• Hosting, infrastructure, and security providers.
• Analytics providers.
• Advertising, attribution, and measurement providers, including AppLovin where enabled.
• Professional advisers.
• Regulators, authorities, or other parties where disclosure is legally required.

Our website may use cookies, pixels, APIs, scripts, tags, local storage, and other similar technologies.

These technologies may support:

• Essential website functionality.
• Shopping-cart and checkout functions.
• Security and fraud prevention.
• Preference storage.
• Site analytics.
• Performance measurement.
• Advertising and attribution where enabled.

Where applicable law requires prior consent for non-essential technologies, Ivelnaro™ is intended to use an operational cookie banner or comparable consent mechanism.

Applicable users should be provided with clear information about relevant technologies and should be able to make available choices such as accepting, rejecting, or managing categories of non-essential processing.

Where consent is legally required, relevant non-essential processing should not begin before the required consent has been obtained.

Payment transactions are processed through Shopify and applicable payment providers.

Those providers may collect and process billing and payment information under their own privacy, security, and payment practices.

Ivelnaro™ customer support will not ask you to send full payment-card numbers or card security codes by email.

We may share name, shipping address, telephone number, order contents, and relevant fulfillment information with warehouses, fulfillment providers, logistics partners, and carriers where necessary to prepare and deliver your order.

Analytics and measurement services may be used to understand website traffic, technical performance, product interactions, shopping behavior, campaign performance, and store operations.

Where applicable law requires, non-essential analytics technologies are subject to applicable consent choices.

Where applicable, users may be able to manage certain analytics, advertising, or other non-essential website technologies through our available cookie or privacy controls.

We aim to respect applicable consent, browser, device, and privacy preference signals that are made known to us and that we are legally required to honor.

Depending on your state and the applicable law, you may have rights concerning personal information, which can include rights to:

• Request access to certain personal information.
• Request correction of certain inaccurate information.
• Request deletion of certain information.
• Request portability where applicable.
• Receive information about certain data practices.
• Opt out of certain sale, sharing, targeted advertising, or profiling activities where applicable.

To submit a request, contact: service@ivelnaro.com .

To help protect personal information, we may need to verify your identity before completing certain access, correction, deletion, or other privacy requests.

Verification requirements may depend on the request, information involved, and applicable law.

We use reasonable administrative, technical, and organizational measures designed to help protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

No method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.

We retain personal information for as long as reasonably necessary for the purposes described in this policy.

Relevant purposes may include:

• Order administration.
• Customer service.
• Returns and refunds.
• Fraud prevention.
• Accounting and tax records.
• Legal compliance.
• Dispute resolution.
• Enforcement of agreements.

The Ivelnaro™ store is not intended for children to make independent purchases.

A person purchasing independently should have the legal capacity required to enter into a binding transaction in their jurisdiction.

If you believe personal information from a child has been provided in a manner inconsistent with applicable law, contact us so the matter can be reviewed.

Ivelnaro™, our operating company, and our service providers may operate in different countries.

Personal information may therefore be processed outside your state, province, or country, subject to applicable legal requirements and safeguards.

Third-party providers may independently process information under their own privacy policies, terms, legal obligations, and contractual arrangements.

We encourage users to review relevant third-party privacy information when interacting with those services.

We may update this Privacy Policy to reflect changes in law, technology, website functions, service providers, advertising practices, or store operations.

Revised versions become effective when posted unless another effective date is stated.

Last updated: September 27, 2026.

For questions about this Privacy Policy or to submit a privacy-related request, contact:

Email: service@ivelnaro.com

Phone: +86 131 1360 5943

Customer Service Hours: 8:00 AM – 10:00 PM Daily