These Terms of Use govern access to and use of the Ivelnaro™ website operated by Shenzhen Xigonggong E-Commerce Co., Ltd.

By accessing or using the website, you agree to the applicable provisions of these Terms, subject to rights that cannot lawfully be waived.

Last updated: September 27, 2026.

You may browse the website subject to applicable law.

To make a purchase independently, you must have the legal capacity required to enter into a binding transaction in your jurisdiction.

If account functionality is available, customers are responsible for providing accurate information and maintaining the confidentiality of account credentials.

Notify us promptly if you believe an account has been accessed or used without authorization.

You may use the website for lawful browsing, product research, customer support, and legitimate purchase-related activity.

You must not use the website to:

• Violate applicable law.
• Commit or facilitate fraud.
• Infringe intellectual-property rights.
• Impersonate another person or organization.
• Transmit malicious code.
• Interfere with website availability.
• Circumvent security controls.
• Attempt unauthorized access to systems or accounts.

Do not use bots, crawlers, scraping tools, automated extraction systems, or similar technologies in a manner that overloads, disrupts, bypasses restrictions on, or commercially exploits the website without authorization.

This restriction does not prohibit ordinary search-engine indexing or activity expressly authorized by us or permitted by law.

Do not attempt to probe, scan, test, bypass, defeat, or interfere with website security, authentication, access controls, payment protections, account safeguards, or other security measures.

We may restrict or suspend access where reasonably necessary to protect customers, transactions, systems, service providers, or website integrity.

We make reasonable efforts to keep website information useful, clear, and current.

Content may be updated, corrected, clarified, reorganized, replaced, or removed from time to time.

Product-specific information related to purchases is also subject to the applicable product page and our Terms and Conditions.

Product photographs and lifestyle imagery may show backpacks, duffel bags, tents, camping furniture, outdoor organizers, portable lanterns, vehicles, campsites, patios, forests, travel settings, and other contextual scenes.

Unless clearly stated otherwise, surrounding environmental props are not included with the purchased product.

Actual product appearance may vary reasonably because of lighting, photography, screen calibration, material characteristics, and manufacturing variation.

The Ivelnaro™ name, trademarks, branding, original photography, graphics, product presentation, collection names, website copy, layouts, and other protected materials may be owned by or licensed to us.

Except where permitted by applicable law, you may not reproduce, distribute, modify, publish, sell, license, or commercially exploit protected materials without authorization.

You may ordinarily share public links to Ivelnaro™ pages and use website content for reasonable personal reference.

You may not misrepresent ownership, remove rights notices, imply false endorsement, or use our content in a misleading or unlawful manner.

If you submit reviews, photographs, product questions, feedback, customer-service messages, or other content, you are responsible for ensuring that the submission is lawful and does not violate third-party rights.

Do not submit confidential information that you do not want handled as part of normal store or customer-support operations.

We may review, moderate, refuse, or remove user-submitted content where reasonably necessary to:

• Comply with law.
• Protect security.
• Prevent abuse or fraud.
• Protect third-party rights.
• Enforce store rules.

If you voluntarily provide ideas, suggestions, feedback, or comments about Ivelnaro™, we may use that feedback to improve products, website features, customer service, or store operations, subject to applicable law.

The website may contain links to or rely on third-party services, including:

• Shopify.
• Payment providers.
• Shipping carriers.
• Logistics providers.
• Analytics providers.
• Advertising providers.
• Customer-support technology.
• Other operational service providers.

Independent third-party services may be subject to their own terms, privacy policies, and operating practices.

Personal information, cookies, analytics, advertising technologies, and related privacy choices are handled as described in the Ivelnaro™ Privacy Policy and applicable website consent controls.

Where non-essential technologies are used and applicable law requires consent, relevant consent or opt-out mechanisms should be respected.

Product purchases, payment, processing, shipping, returns, refunds, product information, outdoor setup, product suitability, and related transaction matters are governed by our Terms and Conditions and applicable store policies.

We may maintain, update, modify, suspend, or discontinue parts of the website from time to time.

We do not guarantee uninterrupted or error-free availability, particularly during:

• Maintenance.
• Technical outages.
• Security events.
• Network interruptions.
• Third-party service interruptions.
• Circumstances outside reasonable control.

We may correct typographical, technical, pricing, product-information, image, inventory, or other website errors when discovered.

If an error materially affects an order, we may contact the customer or take other appropriate action subject to applicable law.

General outdoor, travel, lifestyle, camping, product, editorial, or informational content appearing on the website is provided for ordinary store and product-context purposes.

It should not be treated as professional safety, engineering, medical, legal, or emergency advice.

Website imagery may show campsites, travel locations, patios, forests, roads, vehicles, outdoor dining, and other environmental settings.

Customers remain responsible for evaluating actual real-world conditions before using an Ivelnaro™ product.

Relevant factors may include:

• Terrain.
• Ground stability.
• Wind.
• Rain and moisture.
• Fire restrictions.
• Ventilation.
• Anchoring requirements.
• Hanging support.
• Clearance around people and objects.
• Local rules and campsite requirements.

Certain Ivelnaro™ products may require setup, assembly, unfolding, anchoring, pole installation, frame adjustment, hanging, charging, or other preparation.

Customers should follow applicable product-specific instructions and limitations.

To the fullest extent permitted by law, the website is provided on an as-available basis.

Nothing in these Terms of Use excludes warranties, rights, or remedies that cannot lawfully be excluded or limited.

To the fullest extent permitted by applicable law, we are not liable for indirect, incidental, special, exemplary, or consequential losses arising from use of the website where such liability can lawfully be limited.

Mandatory consumer rights remain unaffected.

To the extent permitted by applicable law, users are responsible for losses arising from unlawful misuse of the website, infringement of third-party rights, security interference, or material violation of these Terms of Use.

We may restrict, suspend, or terminate access where reasonably necessary because of:

• Suspected fraud.
• Security threats.
• Unlawful activity.
• Repeated abuse.
• Interference with the website.
• Material violation of these Terms of Use.

If any provision of these Terms of Use is found invalid or unenforceable, the remaining provisions continue to apply to the fullest extent permitted by law.

A failure to enforce a provision immediately does not necessarily waive the right to enforce that provision later.

We may update these Terms of Use from time to time to reflect changes in law, website functionality, store operations, security practices, or business processes.

Revised Terms become effective when posted unless another effective date is stated.

Last updated: September 27, 2026.

These Terms of Use are subject to applicable laws and mandatory rules relevant to your use of the website.

Nothing in these Terms removes rights that cannot lawfully be waived or restricted.

For questions about these Terms of Use or the Ivelnaro™ website, contact:

Email: service@ivelnaro.com

Phone: +86 131 1360 5943

Customer Service Hours: 8:00 AM – 10:00 PM Daily